Privacy Policy
GHAIR IMP & EXP CO., LIMITED (hereinafter referred to as "we", "us" or "our") is committed to protecting your privacy. We strictly comply with the European Union's General Data Protection Regulation (GDPR) and other relevant laws and regulations to ensure that your personal data is processed securely, transparently and lawfully in our hands. Please read the following Privacy Policy carefully before using our website, services, or making a transaction.
1. Information We Collect
We may collect the following types of personal information:
Identification information: such as name, email address, phone number, company name, etc.
Payment information: such as credit card information, billing address, etc.
Website usage data: including the IP address from which you accessed our website, the type of browser, the time of your visit, the pages visited, etc.
Other: Any information related to your interactions on our website, such as contact records or customer support requests.
2. How We Use Your Information
The information we collect is primarily used for the following purposes:
To fulfill your orders and provide products or services.
To process payments and prevent fraud.
To improve the website experience and provide personalized content.
Communicate with you, including order status updates, product recommendations, and promotions.
Comply with the requirements of laws and regulations and fulfill contractual obligations.
3. How Your Information is Shared
We do not sell your personal information. We may share your information with:
Service providers: such as payment processors, logistics companies, etc., who will help us with the transaction process only to the extent necessary.
Legal Requirements: We may be required to disclose your information if required by law or in response to a government directive.
4. Data protection measures
We take all necessary technical and organisational measures to ensure the security of your personal data. We use encryption technology to protect payment information and use firewalls and access controls to prevent unauthorized access.
5. Your Rights
Under the European Union's General Data Protection Regulation (GDPR), you have the following rights in relation to data processing:
Right of access: You can request to see the personal data we hold about you.
Right to rectification: You can ask us to correct any personal data that is inaccurate or incomplete.
Right to erasure: You can request the deletion of your personal data held by us.
Data portability: You may request the transfer of your data to another data controller.
Right to object: You can object to our processing of your personal data based on legitimate interests.
Right to withdraw consent: If we process data based on your consent, you may withdraw your consent at any time.
6. Data Retention
We will only retain your personal information for as long as is necessary to fulfil the purposes set out above and for the maximum period required by law.
7. Contact us
If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]